Eazy Book It Terms & Conditions

Last Updated: 5 October 2026

Welcome to Eazy Book It. We want booking your experiences to be simple, clear and secure. These Terms & Conditions (“Terms”) explain the rules that apply when you access or use eazybookit.com, our booking services, customer accounts and related services (collectively, the “Platform”). By using the Platform, creating an account or making a booking, you agree to these Terms.

1. About Eazy Book It

Eazy Book It is a travel and leisure booking platform operated by Bahrain Fun Tours W.L.L. in the Kingdom of Bahrain (“Eazy Book It”, “we”, “us” or “our”). The Platform helps customers discover, compare and book tours and activities, holiday packages, hotels and resorts, cruise excursions, sea trips, attractions and tickets, transportation, food experiences, spa and wellness services, and other travel and leisure services.

Some services may be operated directly by us. Others are supplied by independent third-party providers (“Providers”). Where a Provider supplies the booked service, we facilitate the booking and payment process and the Provider remains responsible for delivering its service in accordance with the confirmed booking and applicable law.

2. Eligibility and Booking for Others

You must have the legal capacity to enter into a binding agreement to make a booking. If you book for other travellers, you confirm that you are authorized to provide their required information and accept applicable booking conditions on their behalf. You are responsible for ensuring that information submitted during booking is complete and accurate.

3. Accounts and Account Security

Certain features may require an account. Please provide accurate information, protect your password and login credentials, and tell us promptly if you suspect unauthorized access. We may reasonably restrict or suspend access where necessary to protect customers, Providers, the Platform, prevent fraud, comply with law, or address a material breach of these Terms.

4. Travel Products and What You Should Review

Each product page contains important information about the service. Before booking, please review the description, inclusions and exclusions, date and start time, duration, meeting or pickup point, traveller and age requirements, accessibility information, cancellation and refund conditions, and any other product-specific requirements. The product information and conditions presented for your selection form part of your booking.

5. Availability

Products are subject to availability. Displaying a product, date or time does not guarantee that it will remain available until the booking is successfully completed. Availability may be temporarily held while you complete checkout and payment, but a temporary hold is not a confirmed reservation.

6. Prices and Currencies

The amount payable is shown before you authorize payment. Prices may vary according to date, time, traveller category and quantity, product option, private or shared service, accommodation or room selection, extras and other booking choices.

Eazy Book It may use USD as a booking or accounting currency while also displaying converted amounts in other supported currencies for convenience. Where a converted amount is displayed, the checkout will identify the selected payment currency and applicable amount before payment. Exchange rates may change, and your bank, card issuer or payment provider may apply its own exchange rate, international transaction fee or other charge. Such third-party charges are outside our control.

We work to keep prices accurate. If there is an obvious pricing, currency or technical error, we may contact you to correct or resolve it before the service is provided, subject to applicable consumer law.

7. Payments

Payment must be made using an available payment method shown at checkout. Payments may be securely processed by authorized banks or third-party payment providers. By submitting a payment, you confirm that you are authorized to use the selected payment method.

A payment attempt is not treated as successfully paid until the required payment result has been received and verified through the applicable payment process. Bank authorization screens, transaction references or pending card entries alone do not constitute Eazy Book It booking confirmation.

8. Payment Status and Booking Protection

A booking request, invoice number, payment page, payment hold or pending payment status does not by itself constitute a confirmed booking. A booking becomes confirmed only after the required payment has been successfully completed and verified and Eazy Book It has issued the applicable booking confirmation.

We may temporarily hold selected availability while payment is being processed. If payment is incomplete, failed, cancelled or expires within the permitted payment period, the hold may be released and the service may become available to other customers. A confirmed invoice, ticket or confirmed-booking document is made available only when the booking satisfies the applicable confirmation and payment requirements.

If you are unsure whether a payment completed, please check your Eazy Book It booking status or contact Customer Support before submitting another payment. This helps avoid accidental duplicate bookings.

9. Booking Confirmation

After a successful booking, you will normally receive an electronic confirmation and, where applicable, a voucher or ticket. Please check it promptly and contact us if anything appears incorrect. Your confirmation may contain essential instructions concerning meeting points, pickup, identification, start time, admission, contact details or voucher requirements. Please follow those instructions so your experience can run smoothly.

10. Cancellations

Cancellation conditions vary by product. The policy applicable to your booking will be displayed on the product page, during booking and/or in your confirmation. A booking may offer free cancellation until a stated deadline, a partial refund, be non-refundable, or have special conditions. The conditions shown for the booked product at the time of purchase form part of your agreement, subject to any mandatory rights under applicable law.

11. Refunds

Where a refund is due, it will normally be returned to the original payment method unless another method is required or agreed. We aim to process eligible refunds promptly; however, the time for funds to appear can depend on the bank, card issuer, payment provider, payment method and currency. Once a refund has been submitted to the financial system, final posting times may be outside our control.

12. No-Shows and Late Arrival

If you do not attend, arrive after the permitted meeting or departure time, or do not meet a clearly disclosed participation requirement, the booking may be treated as a no-show. A no-show may not qualify for a refund where the applicable booking conditions state this and the restriction is permitted by law. Please arrive with sufficient time and follow the instructions in your confirmation.

13. Provider Cancellation or Service Disruption

A Provider may occasionally need to cancel or materially change a service because of weather, safety concerns, operational problems, insufficient participation, government restrictions, attraction closure or circumstances beyond reasonable control. Where the booked service cannot be provided and a suitable alternative is not accepted or available, an appropriate remedy may include rescheduling, an alternative service or a refund, depending on the circumstances, booking conditions and applicable law.

14. Changes to a Booking

Change requests are subject to availability, Provider approval, product conditions, price differences and applicable cancellation rules. A requested change is not confirmed until Eazy Book It or the relevant Provider confirms it. If a change increases the price, the difference may need to be paid before confirmation.

15. Customer Information and Booking Errors

Please carefully check names, email address, mobile number, dates, traveller quantities and other selections before payment. If incorrect information supplied by the customer causes a booking problem, missed communication, denied participation or additional cost, we will try to help where reasonably possible, but changes, refunds or additional costs remain subject to availability, Provider conditions and applicable law.

16. Duplicate Bookings

If a payment result appears uncertain, please verify your booking status before repeating checkout. Separate completed transactions may create separate bookings. If you believe you have accidentally made a duplicate booking, contact Customer Support promptly. We will assist where reasonably possible, but cancellation and refund eligibility may depend on the applicable booking conditions and law.

17. Travel and Participation Requirements

You are responsible for satisfying requirements relevant to your trip or activity, including passports, visas, immigration and entry rules, health requirements, age restrictions, driving licences, travel insurance, identification and attraction or destination requirements. Eazy Book It cannot guarantee admission to a country, attraction, event, transport service or other location where the relevant authority or operator controls admission.

18. Provider Responsibilities

Independent Providers are responsible for delivering their services according to the confirmed booking and applicable law, including maintaining licenses, permits, insurance, qualifications and authorizations required for their operations. We may take reasonable steps concerning Provider quality, information and compliance, but we do not control every operational aspect of independently supplied services.

19. Customer Conduct

Please use Eazy Book It and booked services respectfully and lawfully. You must not commit fraud, make fraudulent bookings, use unauthorized or stolen payment information, abuse staff or Providers, interfere with Platform security, attempt unauthorized access, send spam, use automated systems to attack or overload the Platform, or use our services for unlawful purposes. We may take proportionate action to protect customers, Providers, our systems and legitimate business operations.

20. Reviews and Customer Content

Where reviews, ratings, photographs or other customer content are supported, submissions should reflect genuine experiences and must not be unlawful, fraudulent, threatening, defamatory, discriminatory, obscene or deliberately misleading. We may moderate or remove content that breaches these Terms, Platform rules or applicable law.

21. Intellectual Property

The Eazy Book It name, Platform design, software, logos, databases and original content are protected by applicable intellectual-property laws. Certain descriptions, photographs, trademarks and other materials may belong to Providers or other licensors and remain the property of their respective owners.

You may use the Platform for legitimate personal booking purposes. You may not unlawfully copy, scrape, redistribute, commercially exploit, reverse engineer or misuse protected Platform content, software or data except where authorized or permitted by law.

22. Platform Availability and Security

We aim to provide a reliable and secure booking experience, but uninterrupted availability cannot be guaranteed. Maintenance, upgrades, telecommunications failures, payment-provider interruptions, cybersecurity events or circumstances beyond reasonable control may occasionally affect access. We use reasonable safeguards and may take protective action when needed to maintain Platform integrity and customer security.

23. Payment Disputes and Chargebacks

If you believe there is a payment or booking problem, we encourage you to contact Customer Support promptly so we can investigate and try to resolve it. Nothing in these Terms limits legitimate rights you may have with your bank, card issuer or under applicable law. Fraudulent payment disputes, misuse of chargeback procedures or other payment abuse may be investigated and may result in reasonable account restrictions or other lawful protective action.

24. Liability

Nothing in these Terms excludes or limits liability, remedies or consumer rights that cannot lawfully be excluded or limited. Subject to applicable law, responsibility for the actual performance of an independently supplied travel or leisure service primarily rests with the Provider responsible for delivering it. Eazy Book It remains responsible for its own obligations under applicable law.

25. Force Majeure

To the extent permitted by law, Eazy Book It or a Provider may not be responsible for failure or delay caused by circumstances beyond reasonable control, including severe weather, natural disasters, war, civil disturbance, government restrictions, epidemics, transportation disruption, strikes, attraction closures or similar extraordinary events. Any refund, rescheduling or alternative arrangement remains subject to applicable law and the relevant booking conditions.

26. Privacy

Your personal information is handled in accordance with the Eazy Book It Privacy Policy and applicable data-protection requirements. Please review our Privacy Policy for information about how personal information is collected, used, shared and protected.

27. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, technology, business operations or legal requirements. The latest version will be published on Eazy Book It with an updated date. The conditions applicable to an existing confirmed booking will be determined according to applicable law and the terms and product conditions accepted when that booking was made.

28. Governing Law

These Terms are governed by the laws of the Kingdom of Bahrain, without prejudice to any mandatory consumer rights or protections that apply. Disputes will be handled by the competent courts or authorities in accordance with applicable law.

29. Contact Us

Questions about your booking or these Terms are welcome. Our goal is to make your Eazy Book It experience clear, secure and straightforward.

Eazy Book It
Bahrain Fun Tours W.L.L.
Kingdom of Bahrain
Website: eazybookit.com
Customer Support: support@eazybookit.com

Last Updated: 5 October 2026 · Eazy Book It / Bahrain Fun Tours W.L.L., Kingdom of Bahrain.